FAQs

What method of payment does Infinity Cable Products accept?

We accept MasterCard, Visa and American Express credit cards. Orders can also be sent COD. A UPS COD charge of $6.00 PER PARCEL will be added to the order. We also accept Purchase Orders from customers who have been approved for credit by our credit department. All applicable California State sales tax will be added to the order for California customers without a resale certificate.

Web orders are protected with a secure server. This encrypts all information you input before it is sent to us and is protected against unauthorized access.  top

How does Infinity Cable Products ship orders?

Most orders are shipped via UPS ground. Orders can be expedited by clicking on UPS Red (next day), UPS Blue (2 day) or UPS Orange (3 day). Orders can also be shipped via Federal Express as long as an account number is provided.  top

What is Infinity Cable Products return policy?

Please call our Sales Department at (800) 486-3168 to be issued an Return Authorization (RA) number. The RA number must be clearly marked on the box(s). Ship all returns freight pre-paid to us at 1229 E. Walnut St. Carson, CA 90746. Infinity Cable Products will pay return freight only if the returns are due to defect, damage or our error.

Upon return of the RA, we will either repair, replace, refund or issue a credit to your account. Products returned for reasons other than defect, damage or our error will be charged a 20% restocking fee. Custom manufactured products are not returnable for reasons other than those stated above.  top

What is Infinity Cable Products Privacy Policy?

We are committed to protecting your privacy. All information provided to Infinity Cable Products (names, mailing address, phone number, e-mail address and credit card information) is kept confidential. Infinity Cable Products, Inc. does not sell, trade or rent information to any outside sources. We may use the information you provide to occasionally notify you about special offers we think you’ll find valuable. By using our website, you consent to the collection and use of this information by Infinity Cable Products, Inc.  top

1229 E. Walnut St. Carson, CA 90746
(800)486-3168 / (310)763-9860
fax: (310)763-9858 / e-mail: sales@infinity-cable.com
Please bookmark us at
www.infinity-cable.com


Infinity
Cable Products, Inc.

Complete Networking &
Datacom Solutions

 
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1229 E. Walnut Street
Carson, CA 90746
(800)486-3168
(310)763-9860
fax: (310)763-9858
e-mail:
sales@infinity-cable.com

Please bookmark us at
www.infinity-cable.com